Frequently Asked Questions
Listed below are some frequently asked questions and our answers to them.
What is a Virtual Assistant?
A virtual assistant (typically abbreviated to VA, also called a Virtual Office Assistant) is generally self-employed and provides professional administrative, technical, or creative (social) assistance to clients remotely from a home office. Because virtual assistants are independent contractors rather than employees, clients are not responsible for any employee-related taxes, insurance or benefits, except in the context that those indirect expenses are included in the VA's fees. Clients also avoid the logistical problem of providing extra office space, equipment or supplies. Clients pay for 100% productive work, and can work with Virtual Assistants to meet their exact needs. Virtual Assistants usually work for small businesses, but can also support busy executives.
Can I meet my Virtual Assistant?
Absolutely, we are based in Eastleigh but can travel a 35 mile radius to meet you or can meet you at our virtual offices in Eastleigh. If you are further afield we can video conference via a number of methods.
Will My Virtual Asssistant be working for other clients too?
Yes, we work with a small number of clients at any given time, don't worry though, we have strict confidentiality and data protection measures.
How do I work with my Virtual Assistant?
We use many tools to collaborate with you for example, Skype, Lync, Online Conferencing, InfoPath, OneNote and various cloud based collaborative tools.